Credit Control Administrator

Area	Surrey, EnglandSurreyEngland
Sector	Accounting - Accounts Receivable
Salary	Competitive
Start Date	ASAP
Job Ref	586799

Description

CREDIT CONTROLADMINISTRATOR
SALARY to £30K + Bonus + Benefits
WEYBRIDGE
Our client is looking for a Credit Control Administrator to join their team. The successful candidate will be responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter.

Main Responsibilities:

To ensure accurate and timely notes are against each customer account in Oracle.
To continually meet the cash collection and debtor day targets as set by the company.
To understand all business procedures to easily identify any potential barriers to payment.
To proactively manage all customer queries, through investigation to query completion.
Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
To ensure daily debtor calls are duly made as part of monthly collection strategy.
To make decisions regarding customer holds and when litigation processes should begin.
To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.
To post cash payments onto customer accounts.
Work with the Team and the Credit Manager on Direct Debit collections and processing.
Update Lease payments in Oracle, reconciling lease company prepayments
To ensure manager consistently advised of any customer issues.
To ensure over 60day debt is kept to a minimum.
Comply with all Group policies, procedures, and objectives.
Undertake any ad-hoc duties as directed by the Credit Manager.

Skills and Experience:

Previous experience in credit control desirable but not necessary
Experience dealing with customers in any capacity would be advantageous
Diligence is key, strong focus on daily tasks
Must be well organised performing daily and monthly duties
Good critical thinking skills for customer disputes, account reconciliations
Must feel confident dealing with customers both on the phone and in writing
Strong computer skills, with proficient level of excel.
Ability to perform as part of a team and within a busy office environment.
Desire to learn and progress within Credit Control, opportunity to study for credit control qualifications is offered with this role

Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

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